Frequently Asked Questions
Parking
We recommend you arrive at least 15 minutes early to search for parking. There are parking lots behind most the buildings on Figueroa, some are metered, some are free for 2 hours. Parking on Figueroa is 1 hour, which is not enough time to attend class without the risk of a parking ticket. You may also find parking, free or metered on the neighborhood streets. Please be mindful of our community as you search for parking, you may end up practicing beside the person who is looking for parking at the same time as you.
Cancelling or rescheduling
If you cancel within 24 hours you may incur a fee, or forfeit a class from your class package. If circumstances are truly beyond your control, we will happily accommodate your rescheduling needs. Please email us at kinshipyoga@gmail.com for support.
Lost and found
We have several places for lost and found items. For jewelry, accessories or clothing, ask the front desk for support. For water bottles or yoga mats, you can find these items inside or on top of the lockers at the back entry of the studio. We hold items for several months before donating to a local donation center.
Late policy - soft start times
If you are running late, we do not guarantee a spot in class for you during busy class times. We operate on a first come, first serve basis. You are welcome to join class within a 15 minute window of the start time. We realize traffic and parking can affect your ability to arrive on time, and we aim to support all clients in practice. We have many classes throughout the day, and you are welcome to practice in the following session. Enjoy tea in the lobby while you wait!
Class pass
Classpass is a third party membership and booking app. If you are a member of classpass, visiting Kinship, we aim to support your practice to the best of our ability. There may be booking or app-related issues that are out of our scope and control. We ask you contact the support team through classpass first when this occurs.
As a courtesy, if you sign up for a class and do not attend, we will sign you in so you do not receive an additional fee from classpass.
Wait list
When you sign up for the waitlist, please come to class as if you are signed in. We hold approximately 10 spots for wait-listers/walk-ins, and they are offered on a first come, first serve basis.
Holding spot or buying for friend (not sharing package)
You may purchase or hold a spot for another client, this process is a bit extensive and can be reviewed by clicking here. Scroll down to “Step 1” for guidance.
Class temperatures
On average the room is heated to 98-100 degrees. This will fluctuate slightly based on the weather. We use far-infrared heating panels, not HVAC. It is more gentle and healing. The right side of the room near the windows is kept cooler, the left side of the room is kept a bit more hot. Each teacher will adjust the heat throughout class to maintain a safe and mindful balance. We prioritize your health and encourage resting in child’s pose or a seated meditation if you feel challenged by the heat momentarily. Please be aware, daily personal choices will influence your internal temperature and perception of the heat.
Beginner’s Yoga
We offer Beginner’s Yoga for clients who would like a more gentle start to the practice. Class days/times vary. Currently Beginner’s Yoga is offered on Tuesdays at 12pm, Thursdays at 7pm and Saturdays at 8:30am. We also recommend exploring Breathe & Stretch, Yinship, and Align & Flow classes. If you are reasonably comfortable with following instructions, listening to your own body, and/or have a regular physical practice of another kind, you may attend any class on our schedule. If you do, we recommend:
Notify the teacher or the front desk that you are new to yoga.
Place your mat in the middle row of the room, at least 2-3 spaces away from the wall. This way you can see another client for reference no matter which direction you face.
Hydrate throughout the hours of the day before class and use electrolytes. This aids in cellular hydration and will prevent issues during a hot practice.
Choose to sit, or take child’s pose to rest and breathe on your mat when/if you feel dizzy, overwhelmed, light-headed, or agitated.
Tracking time away vs freezing membership
For our 6 month Auto-Pay clients only, we happily offer to credit you for time away due to travel or illness. We do not pause membership payments, rather we ask you to track your time away and email us at kinshipyoga@gmail.com or at the front desk to have the time you missed credited to your account.
We do not offer this to Monthly unlimited or new student special packages.
Sold out classes
When classes are sold out, sign up for the waitlist! You may also attend class to try and get a walk-in space. We reserve a small amount of space for walk-ins. So you might get lucky!
Rental Equipment
Yes we rent Mats for $3 and Towels for $2
Water and small complementary sweat towels provided
Lockers and locks
We have reclaimed lockers in the large restroom areas at the studio. You may use these during the class you attend. Locks can be borrowed for free at the front desk. They will be in a small clear bin and you are welcome to help yourself. Our locks are pre-set words, which are usually lined up with the small notch ready-to-go when you arrive.
Methods of Payment
We accept cash, credit and debit cards. We do not have apply-pay currently, but the mind-body software will be rolling out a new device to accommodate that soon. We are looking forward to integrating it!
Are kids welcome?
Yes, you are welcome to bring your kids to class if they are interested in practicing yoga, mature enough to participate and in good health. They will need to be able to remain focused, reasonably silent and on their own yoga mat through the full duration of practice. If they create a disturbance for other clients, we ask you to kindly step outside of the room with them to support their needs without distracting others. Kids will need to be signed up as a family member, you can find further instructions here.